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Open Enrollment Time (sigh)…..Again

Like a recurring bad dream, it’s health insurance open enrollment again. Whether you have your health insurance through your employer, from healthcare.gov, or Medicare, no doubt your mailbox has been full of notifications with changes to your plan, or solicitations to new options. When I ask people about this, most say they file them in …

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No Worries. After all, he had insurance.

Kevin* is fortunate to have health insurance through his job with a local construction company. Like most of us, he didn’t look very carefully at his options; he’s 34, generally healthy, and chose the plan with the lowest monthly cost. He makes about $35,000 a year, enough to keep the wolves away, but not enough …

No Worries. After all, he had insurance. Read More »

Can Looks Be Deceiving? (Or….what’s up with that hospital survey?)

When I walked into the hospital lobby to visit my friend, I wasn’t sure that I hadn’t arrived in a posh hotel. The marble floors gleamed, and the atrium was filled with plants that made it feel like I’d wandered into a specialty greenhouse. Her room was decorated in matched and muted colors, the hospital …

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Finding the Right Doctor…For *You*

As a patient/health advocate, a common call is “I need to find a doctor. Who’s the best for _________ (fill in the blank?)”  Should be a simple question, right? Dictionary.com defines “best” as: “of the highest quality or standing: the best work, the best students; or “the most advantageous, suitable, or desirable: the best way. …

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…Not a guarantee of payment. Huh?

Your doctor recommends a test or procedure. You’re a wise consumer. You ask your doctor or hospital to pre-authorize coverage, or maybe you even get the codes they will use to bill and call your insurer yourself. You get a pre-authorization reference number or a letter, but somewhere in the documents is a statement that …

…Not a guarantee of payment. Huh? Read More »

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