How many stars would *you* get? I’ll never forget the first time I took an Uber. I got a text alert seconds after I got out of the car. “How was your drive? Rate your driver!” How cool is that, I thought – I get to give almost immediate feedback on my experience! But …
Imagine you’ve been experiencing some physical symptoms that don’t seem normal to you. At first you ignored them, but when they didn’t go away, you logged on to your favorite browser and plugged in a few terms. A long list of pages comes up, and you start clicking away to try to figure out what …
When I walked into the hospital lobby to visit my friend, I wasn’t sure that I hadn’t arrived in a posh hotel. The marble floors gleamed, and the atrium was filled with plants that made it feel like I’d wandered into a specialty greenhouse. Her room was decorated in matched and muted colors, the hospital …
Can Looks Be Deceiving? (Or….what’s up with that hospital survey?) Read More »
As a patient/health advocate, a common call is “I need to find a doctor. Who’s the best for _________ (fill in the blank?)” Should be a simple question, right? Dictionary.com defines “best” as: “of the highest quality or standing: the best work, the best students; or “the most advantageous, suitable, or desirable: the best way. …
(Hint: It’s not personal.) There is no question that the internet has been the most important tool to ever empower patients with knowledge and information to make informed choices about their health and healthcare. Some have even given it a nickname of sorts, “Doctor Google.” It’s the first place many of us go when we …
The Good, The Bad, and The Ugly About Dr. Google Read More »
You took the time to prepare for your visit with your doctor. You asked your doctor to explain her observations with words you understand, you told her what you thought you heard, and she confirmed it. You request a copy of you medical record or log onto your patient portal a few days later, and …
Is that what I said? That’s not what I meant! Now what? Part 2 Read More »
You might remember a children’s game from long ago called “Telephone:” Someone thought of a message and whispered it to the person next to them, who whispered it to the person next to them and so on. The last person would repeat what they heard out loud and it was always met with giggles and …