Pathfinder's Blog Posts

The Good, The Bad, and The Ugly About Dr. Google

(Hint: It’s not personal.) There is no question that the internet has been the most important tool to ever empower patients with knowledge and information to make informed choices about their health and healthcare. Some have even given it a nickname of sorts, “Doctor Google.” It’s the first place many of us go when we …

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Appeal Your Insurance Denial Successfully!

You’ve reviewed the letter from your insurance company that says they’re not going to pay for a service you or a loved one has already had. When the rage has cooled and you re-read the letter, it states the reasons they denied payment, which may or may not make sense to you. Terms like “Didn’t …

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Should you appeal your insurance denial?

  Carla’s* mother had been hospitalized for a week for a hip replacement, and discharged to a skilled nursing facility for rehab. Three weeks after her admission, she received a notice that her mother’s Medicare plan was denying payment for her care because she wasn’t participating in therapy.  Dave* had foot surgery that required the …

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Making Hard Medical Decisions

Back in the glory days of black and white television, Dr. Welby walked into a hospital room, provided a diagnosis, and told his patient what to do. As patients insisted on more of a role in decisions that affect them, often we now find ourselves in the position of our physicians providing options and asking …

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Health Insurance: Test Your IQ

What you don’t know might cost you! The air has already gotten a bit crisper on some of my morning walks. While that may mean apples and candy corn for some, it also signals open enrollment for health insurance for many of us. We have the most complicated healthcare system in the world, largely because …

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Hospital Discharge: Could it be a bit more hospitable?

I may be one of the few people on the planet who invested my second language studies in Latin. And yes, it probably would have been more practical to study a language people actually speak! While having a working knowledge of Latin has been helpful for crossword puzzles, at other times my intellectual curiosity simply …

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