April

Hospital Discharge: Could it be a bit more hospitable?

I may be one of the few people on the planet who invested my second language studies in Latin. And yes, it probably would have been more practical to study a language people actually speak! While having a working knowledge of Latin has been helpful for crossword puzzles, at other times my intellectual curiosity simply […]

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Is that what I said? That’s not what I meant! Now what? Part 2

You took the time to prepare for your visit with your doctor. You asked your doctor to explain her observations with words you understand, you told her what you thought you heard, and she confirmed it. You request a copy of you medical record or log onto your patient portal a few days later, and

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Health Insurance Open Enrollment: Trick or Treat

Some people think of October as Trick or Treat time; Patient Advocates see it as the kickoff of health insurance open enrollment for the coming year, whether employer-sponsored, individual, and/or Medicare.   It may not be as playful as donning a costume or carving a jack o’lantern, but approaching your open enrollment period with the

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Emergency

Emergency. Dictionary.com defines it this way: “a sudden, urgent, usually unexpected occurrence or occasion requiring immediate action. “ In my healthcare experience lifetime, perhaps nothing has changed more than the role of the hospital emergency room. In my youth the hospital had two roles: caring for very ill or post-surgery patients needing nursing care until

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